Responsible Play

We take responsible play seriously at Nostalgia. As an online casino brand we aim to make sure gaming stays a leisure activity. This page explains our commitment to safe play, the practical tools available in your account, and clear steps to get help if gambling stops being fun. Read the guidance, set limits that suit you, and use self-exclusion options when needed. Contact support for assistance with account controls and for directions to professional services in your area.

Nostalgia Responsible Gambling

Responsible gambling sits at the core of how we operate. The focus is on player safety, transparency, and clear, user-led controls. Access to tools and information is provided so you can manage time and money spent on the site.

Player Protection Principles

Protection is practical and straightforward. Age checks, verification when required, and restrictions for ineligible accounts help keep activity within legal and safe bounds. We encourage honest use of account controls and timely contact with support if you have concerns.

Tools to Manage Your Activity

Deposit Limits

Set a daily, weekly or monthly deposit limit in your account settings. Limits are adjustable but changes may take effect after a short waiting period to prevent impulsive increases.

Loss Limits

Loss limits let you cap net losses over a chosen period. Rules prevent chasing losses and give you space to stop when targets are met.

Time Limits and Session Alerts

Use session timers and voluntary time-outs to control how long you play. Session alerts notify you when predefined play periods end.

Self-Exclusion

Self-exclusion is available for short or long periods. During exclusion your account access will be suspended and promotional contacts paused. Contact support to request or extend an exclusion.

Recognising Problematic Behaviour

Signs to watch for include chasing losses, neglecting responsibilities, borrowing to fund play, and hiding activity. If gambling causes stress, relationship issues, or financial strain, consider reducing or stopping play and seek support.

Staying in Control

Practical steps: set and stick to deposit limits, schedule breaks, avoid gambling when distressed or under the influence, and use account tools before you gamble. Regularly review your activity and adjust limits as needed.

Access to Professional Help

If you need extra support, contact local helplines and counselling services. In New Zealand, find dedicated gambling support organisations and national helplines for confidential advice. Support can include counselling, financial guidance, and referral to specialist services.

Getting Assistance from Us

Live chat and email support can guide you through limit changes, self-exclusion requests and information on local support services. Reach out if you need help applying controls or finding professional assistance.